Make sure you never miss your e-mails & newsletters

Most internet providers are making a major effort to protect their customers from the growing problem of unwanted emails. Unfortunately, that can mean you are prevented from receiving legitimate emails like our newsletters, free e-letters and e-mails.

To make sure you don't miss any of our e-mails and editions of our newsletters, we recommend that you put the sender's address (support@forex-crazy.com) in your e-mail address book, or place it in your 'safe list' of e-mail addresses you are happy to receive mail from (if you can do this). This will ensure that the e-mails won't be mistakenly sent to your 'Junk', 'Spam' or 'Trash' folder.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP's customer service team for their instructions. (Forward the answer to us, and we might add it!)

Choose your email client:

AOL, Yahoo, Hotmail, Windows Live Hotmail, Outlook, Gmail, Earthlink, MSN, Others.

AOL

For AOL version 9.0: you can ensure that your newsletter is delivered to your inbox by adding our sending address to your 'People I Know' list.

• Open your latest e-mail newsletter.
• Click the 'Add Address' button (over on the right) to add your newsletter to your 'People I Know' list. Alternatively, you can just send an e-mail to the newsletter 'From' address, and that will add us to your 'People I Know' list automatically.
• Open your latest newsletter e-mail.
• Copy the address of the newsletter that you wish to add to your 'safe list'.
• Click the 'Reply' button (it's in the top right corner).
• A new email window opens with an address already in the 'Send To' box.
• Replace the address in the 'Send To' box with the one that you've just copied.
• Click 'Send Now' (it's in the top right corner).

Even if the e-mail you send doesn't get through to us (for whatever reason), the act of sending it does the job of putting your newsletter into your 'People I Know' list - and that's what counts.

If you're using an earlier version of AOL, you'll need to set your 'Mail Controls' instead. Here's how:

• Go to 'Keyword Mail Controls'.
• Select the screen name we're sending your newsletter to.
• Click 'Customize Mail Controls For This Screen Name'.

For AOL version 8.0: Select 'Allow Email From all AOL Members, Email Addresses and Domains'.

• Click 'Next' until the 'Save' button shows up at the bottom.
• Click 'Save'.

For AOL version 7.0: In the section for 'Exclusion and Inclusion Parameters', include these domains: electricmessage.co.uk

Yahoo

To ensure that your newsletter is delivered to your Yahoo inbox (not the bulk mail folder), you can instruct Yahoo to filter it to your inbox.

Here's how:

• Open your Yahoo mailbox.
• Click 'Mail Options'.
• Click 'Filters'.
• Next, click 'Add Filter'.
• In the top row, labelled 'From Header:', make sure 'Contains 'is selected in the pull-down menu.
• Click in the text box next to that pull-down menu, then enter the address of the newsletter that you wish to add to your 'safe list'..
• At the bottom, where it says 'Move The Message To', select 'Inbox' from the pull-down menu.
• Click the 'Add Filter' button again.

Hotmail

If you're using Hotmail, you can ensure that your newsletter is delivered to your inbox by adding our 'From' address to your safe list. Here's how:

• Log on and click the 'Mail' tab to get into your mailbox.
• Click 'Options' (it's over at the top right, next to Help).
• Click 'Junk Email Protection'.
• Select 'Safe List'.
• In the space provided, enter the address of the newsletter that you wish to add to your 'safe list'.
• Click 'Add'.
• When you see the address you entered in the safe list box, click OK.

Alternatively, you can add your newsletter's 'From' address to your contacts list:

• Open the latest issue of your newsletter (or even the welcome letter will do).
• Click the 'Save Address' button. (It's over to the right in the line of options just above the email.)
• Click 'OK'.

Windows Live Hotmail

If you have upgraded to Windows Live Hotmail, you can ensure that your newsletter is delivered to your inbox by adding our 'From' address to your safe list. Here's how:

• Log on and click the 'Mail' tab to get into your mailbox.
• Click 'Options' (it's over at the top right, next to 'Help').
• Under the heading 'Junk Email', click on 'Safe and Blocked Senders'.
• Select 'Safe Senders'.
• In the space provided, enter the address in the 'From' line of your most recent newsletter.
• Click 'Add To List'.
• When you see the address you entered in the safe senders and domains box, click OK.

Outlook

If you're using Outlook for your email, you can make sure your newsletter is delivered to your inbox by letting Outlook know you consider it safe:

• Find the address of the newsletter that you wish to add to your 'safe list' and add it to 'Personal Contacts' in your Outlook address book.

Gmail

If you're using Google's Gmail, you can make sure your newsletter is delivered to your inbox by adding our sending address to your contacts list. Here's how:

• Open your latest newsletter email.
• Copy the address of the newsletter that you wish to add to your 'safe list'.
- Select the 'create a filter' link, which is up to the right of your search box.
- Fill in the 'to' line with the address of the newsletter that you want to whitelist.
- Click 'next'. This brings you to the next and final screen for creating a filter.
• Make sure 'Never send it to Spam' is checked.
• Click 'Create Filter'.

Earthlink

If you're using Earthlink, you can make sure your newsletter is delivered to your inbox by adding our sending address to your address book. Here's how:

• Open your latest newsletter email.
• Copy the address of the newsletter that you wish to add to your 'safe list'.
• Click on 'Address Book' (it's over on the left, below your folders).
• When your address book opens, click the 'Add' button.
• On the 'Add Contact' screen, find the 'Internet Information' box.
• Enter the address you copied of the newsletter that you wish to add to your 'safe list' into the top email box.
• Click 'Save'.

MSN

If you're using MSN version 9 for your email, you can make sure your newsletter is delivered to your inbox by adding our sending address to your safe list. Here's how:

• Open your latest newsletter email.
• Copy the address of the newsletter that you wish to add to your 'safe list'.
• Click on Settings: 'Email | Junk Email' (it's at the bottom left of the screen, just above 'Calendar').
• On the 'Email Settings' screen, click 'Junk Email Guard'.
• Select 'Safe List'.
• In the space provided under 'Add People to the Safe List', enter the address you copied of the newsletter that you wish to add to your 'safe list'.
• Click 'Add'.

For older versions of MSN , you add our sending address to your safe list like this:

• Open your latest newsletter email.
• Copy the address of the newsletter that you wish to add to your 'safe list'.
• Click on 'Email Settings' (it's at the bottom left of the screen, just above 'Calendar').
• On the 'Email Settings' screen, click 'Junk Mail'.
• Select 'Safe List'.
• Click 'Add an Item to This List'.
• When the 'Add To Safe List' box appears, enter the address you copied of the newsletter that you wish to add to your 'safe list' into the space provided.
• Click 'Add'.

Other emails

Many popular e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to white-list the people you want to receive email from. If you're using this sort of e-mail system and you either aren't getting your e-mails/newsletter or want to make sure you continue to receive your emails/newsletter in the future, you can do something about it.

Contact the customer service people or the postmaster at the company that provides your email or Internet connection (your ISP). Explain to them that your newsletter is e-mail that you asked for and value. Ask them if they can white-list your newsletter. (Unfortunately, some e-mail systems don't allow white-listing.) If they do white-list, they'll probably ask you for some information about us. Here's what to tell them:

• Sending address: If they ask for our address, give them the address of the newsletter that you wish to add to your 'safe list'.
• Domain: If they need to know the domain we're mailing from, tell them both of these: websitewizard.com and forex-crazy.com
• IP address: If they ask for our sending IP address, tell them this one: 207.8.198.16

Thank you for white-listing us.